South Africa’s Home Affairs needs a visible Dashboard for Uptime Monitoring of Service and Network Uptimes
There’s an old adage that says ‘What you cannot measure, you cannot manage’ which is actually not fully true, because many things have to be managed that do not have any hard metrics to go by. But the principle of having some signals and metrics does indeed greatly assist with determining whether a service is improving or declining. For the Department of Home Affairs, this would include a metric to indicate the mainframe service is fully operational, and then a metric for each and every remote DHA office’s connectivity status. From a technology perspective, if those lights were all green, it should be 100% operational. If the mainframe system is not green, then everything is unavailable countrywide. If some site offices show red lights, it means they have no connectivity at those DHA offices.
This should not be very complicated, as there are many free and open source tools that do this type of job very well. For such example is Uptime Kuma which I use to monitor and alert me of issues with my own hosted services (pictured below). Home Assistant and Grafana can also be used to provide additional analytics and alerting if necessary to e-mail addresses, mobile phones, Telegram Groups, etc. There are probably other uptime monitors that can do an even better job.
I've expanded the comments further in my post linked below, along with a few images.
See
South Africa’s Home Affairs needs a visible Dashboard for Uptime Monitoring of Service and Network Uptimes
There's an old adage that says 'What you cannot measure, you cannot manage' which is actually not fully true, because many things have to be managed that do not have any hard metrics to go by. But the principle of having some signals and metrics does indeed greatly assist with determining whether a service is...
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technology #
southafrica #
quality #
opensource
