The system has been linked to the country’s population register so that South Africans can book an appointment with their ID numbers. This, the DHA said, would prevent the illegal blocking of slots by agents intent on selling them to those queueing. The system is currently in a pilot phase at high-volume Home Affairs branches, and there are presently eight that have implemented the system.
Four of the eight branches are located in the Western Cape, namely the Cape Town, Bellville, Paarl, and Wynberg branches.
The provinces of Gauteng and KwaZulu-Natal have two active branches each. South African’s living in KZN can use the system to book an appointment at the Tongaat or Ndwedwe Home Affairs branches.
Those in Gauteng can book at the Pretoria or Akasia branches.
See
Home Affairs testing new online system — no more long queues#
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egovernment The Department of Home Affairs’ new online booking system is available through its website and has been implemented at eight branches across South Africa.
